Title: Customer Service Advisor
Salary: £18,000 - £25,000
Our key client is looking to recruit a permanent, full-time Customer Service Advisor to be based in Birmingham. Starting from £18,000 to £25,000 annually.
Job responsibilities :
Receiving calls from customers inquiring about products and also wanting support with their current contracts
Dealing with customer inquiries via email and over the telephone.
Updating customer details on internal databases.
Dealing with all associated administration.
Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
Requirement and Attributes:
With a proactive approach to problem solving, have a positive attitude towards things.
Good attention to detail.
Excel, PowerPoint, word, & Microsoft project skills.
Data analysis skills.
Good online eCommerce sense.
If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!