Customer Service Advisor - Birmingham

Title: Customer Service Coordinator
Location: Birmingham
Salary: £22,000 - £25,000 per annum

Our client is looking to recruit a Customer Service Coordinator to be based in Birmingham.

Job responsibilities:

First point of resolution for all inquiries
Providing members with advice and guidance on next steps and their on-going journey with the organisation.
Developing and maintaining excellent communications with other teams and divisions
Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
Good attention to detail.
Flexible to work shifts.

Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

Job Reference: 
1518037
City: 
Birmingham
Postcode: 
B1
County: 
West Midlands
Country: 
GB
Date Added: 
2019-04-07
Salary: 
£22,000 - £25,000 per annum
Job Type: 
fulltime, permanent
Category: 
Customer Service
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